Privacy Policy

Version / Last update: August 2024

Ikichu ("we", "site", “website", "web” or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website https://www.Ikichu.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we collect

We may collect and process the following data about you:

1. Personal Identification Information:

  1. Name
  2. Email address
  3. Phone number
  4. Payment information
  5. Any other information you provide when registering or using our services

2. Technical data:

  1. IP address
  2. Browser type and version
  3. Time zone setting
  4. Browser plug-in types and versions
  5. Operating system and platform
  6. Other technology on the devices you use to access this website

3. Usage data:

  1. Information about how you use our website, products and services

4. Marketing and communications data:

  1. Your preferences for receiving marketing from us and your communication preferences.

How we use your information

We use the information we collect in the following ways:

1. To provide and improve our services:

  1. Process transactions and send related information, including purchase confirmations and invoices
  2. Manage your account and provide customer support
  3. Develop new products and services
  4. Improve our website, products, and services

2.To communicate with you:

  1. Provide you with updates and information related to our services
  2. Respond to your comments, questions, and requests

3. For marketing and promotional purposes:

  1. Send you promotional messages and other information that may be of interest to you based on your preferences
  2. Administer promotions, surveys, and other activities

4. To comply with legal obligations:

  1. Protect against legal liability
  2. Respond to legal requests and prevent harm

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

1. Service Providers:

  1. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

2. Business Transfers:

  1. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3. Legal Requirements:

  1. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security

Your data protection rights

Depending on your location, you may have the following rights regarding your personal data:

1. The right to access - You have the right to request copies of your personal data.

2. The right to rectification - You have the right to request that we correct any information you believe is inaccurate.

3. The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

4. The right to restrict processing You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. The right to object to processing You have the right to object to our processing of your personal data, under certain conditions.

6. The right to data portability You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, gather general visitor information, and track visits to our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-party links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to delete that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  1. Email: support@ikichu.com
  2. Address: Ikichu SaaS (Social Tree Mexico S.A. de CV), Miguel de Cervantes Saavedra 193 piso 6 Col. Granada Del. Miguel Hidalgo C.P. 1520 CDMX
    info@Ikichu.com RFC: STM211006M80

We are committed to addressing your questions and concerns regarding our use of your personal data and privacy.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal data as described. If you do not agree with this policy, please do not use our services or access our website.